FAQs
The questions we get asked before every project.
If yours is not here, ask it directly and we will answer plainly.
Answers
- 01
- Do I have to use both media and IT services?
- No. Most clients start on one side. The advantage is that when the other need appears, you already have a team who knows your business.
- 02
- Where do you shoot?
- Our studio is in Mayfair, London, and we shoot on location worldwide. We also work out of Atlanta and Paris.
- 03
- How much does a production cost?
- It depends on crew size, shoot days, locations and post. Small brand shoots start in the low thousands; campaign films with full crew and grade run considerably higher. We quote line by line so you can see what drives the number.
- 04
- How fast do you deliver?
- Social cuts can turn around same day. A standard brand film is typically two to four weeks from shoot to final delivery, depending on approval rounds.
- 05
- What does managed IT include?
- Monitoring, patching, backups, endpoint security, helpdesk and vendor management, with agreed response and resolution targets reported monthly.
- 06
- Do you support studio and AV equipment?
- Yes. Cameras, audio, streaming hardware and media storage are all things we run ourselves, which most IT providers will not touch.
- 07
- Can you take over an existing website or system?
- Usually. We start with an audit, document what exists, then agree what to keep, fix or rebuild before making any changes.
- 08
- Do you sign NDAs?
- Yes, as standard. Unreleased campaign work is never shown publicly without written permission.
Start
Still deciding?
A twenty minute call usually settles more than another round of email. Book one and bring the awkward questions.
