FAQs

The questions we get asked before every project.

If yours is not here, ask it directly and we will answer plainly.

Answers

01
Do I have to use both media and IT services?
No. Most clients start on one side. The advantage is that when the other need appears, you already have a team who knows your business.
02
Where do you shoot?
Our studio is in Mayfair, London, and we shoot on location worldwide. We also work out of Atlanta and Paris.
03
How much does a production cost?
It depends on crew size, shoot days, locations and post. Small brand shoots start in the low thousands; campaign films with full crew and grade run considerably higher. We quote line by line so you can see what drives the number.
04
How fast do you deliver?
Social cuts can turn around same day. A standard brand film is typically two to four weeks from shoot to final delivery, depending on approval rounds.
05
What does managed IT include?
Monitoring, patching, backups, endpoint security, helpdesk and vendor management, with agreed response and resolution targets reported monthly.
06
Do you support studio and AV equipment?
Yes. Cameras, audio, streaming hardware and media storage are all things we run ourselves, which most IT providers will not touch.
07
Can you take over an existing website or system?
Usually. We start with an audit, document what exists, then agree what to keep, fix or rebuild before making any changes.
08
Do you sign NDAs?
Yes, as standard. Unreleased campaign work is never shown publicly without written permission.

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