M3CA / AI practice
Company AI case studies
What an M3CA AI engagement looks like, from a team's first lesson to a model in production.
Client names are withheld while we await written permission to publish them. Full details and references are shared privately on request.
Staff training
A UK law firm
Professional services
The challenge
A 40-person firm was using personal ChatGPT accounts for drafting with no shared rules on client data.
What we did
Six-lesson staff programme on approved company accounts, a task brief library for letters and research notes, and a review checklist signed off by the partners.
31 of 40
staff completed all six lessons
2.5h to 50m
first draft of a standard advice letter
0
client files left in personal accounts
Company AI integration
A UK manufacturer
Manufacturing
The challenge
Engineers spent hours searching old quotes, drawings and supplier emails to price repeat parts.
What we did
A private search assistant over quotes and specs with cited sources, connected to the existing ERP, plus training for the estimating team.
68%
faster first quote on repeat parts
1,900
historic quotes made searchable
100%
answers show their source document
Model engineering
A UK care group
Healthcare administration
The challenge
Administrative staff triaged hundreds of non-clinical referral emails a week by hand.
What we did
A fine-tuned classifier that sorts administrative emails into queues, with human review on every routing decision and no clinical judgement.
92%
routing accuracy on held-out test emails
11h
admin time saved each week
Every
decision reviewed by a person
Start a conversation
Your business could be next.
Tell us the task. We reply personally with scope and a quote.
Staff training programme