13 — IT
Your reliable partner for expert support engineering
Delivering top-notch technical support, on site or remote. Our engineers keep your systems, studios and staff working, with response times you can plan around.
What we do
01
Remote Support
First-line and second-line support resolving the majority of issues without a site visit.
02
On-Site Engineering
Engineers dispatched to your office, studio or event when hands are needed on hardware.
03
Network & Server Support
Switching, routing, wireless and server estate maintained and documented properly.
04
Studio & AV Systems
Support for the production kit most IT firms will not touch: cameras, audio, streaming, storage.
05
SLA-Backed Response
Agreed response and resolution targets, reported against every month.
06
Onboarding & Offboarding
Accounts, devices and access handled cleanly whenever someone joins or leaves.
Relevant proof
See the work behind the offer.
- 01Innovate Retail Co.: E-commerce platform rebuild: 40% revenue lift in 90 daysRevenue uplift of 40% achieved within 90 days of go-live. Mobile conversion tripled.
- 02HealthSecure Clinic Group: Zero-breach security overhaul for a healthcare networkZero successful breaches since deployment. Regulatory audit passed with commendation.
- 03NovaTech Solutions: SaaS platform built from zero to 10K users in 4 monthsPlatform raised £2.1M Series A within 6 months of launch. 10K users in 4 months.
IT
Where this is used
Sector context, operating constraints and relevant delivery evidence.
Delivered from London
Based in Mayfair, working across London
M3CA LTD35 Berkeley Square, Berkeley Suite, MayfairLondon W1J 5BF, United Kingdom
+44 20 3978 6347
info@m3ca.com
Opening hoursMonday to Friday, 9am to 6pm. Visits by appointment.
Where we work
We work on site with teams across central London and remotely with clients throughout the UK. Most projects run from the Mayfair studio, with the engineering practice in the same building.
- Mayfair
- City of London
- Westminster
- Shoreditch
- Camden
- Kensington and Chelsea
- Islington
- Southwark
- Canary Wharf
- Greater London
Start
Brief M3CA on support engineer.
Tell us about the project, the audience and the deadline. We will come back with scope, cost and the crew or engineers who would run it.